analyze

Analyze and Solve

problem THE PROBLEM

Small to mid-size companies with field service operations must have up-to-date information on work order status, scheduling, parts inventory, and technician’s location. In order to achieve this, many companies still resort to paper forms, spreadsheets and over-the-phone work order scheduling, which is labor intensive and prone to human errors.

problem OUR SOLUTION

RapidFSM provides all the tools needed to manage field service operations in a streamlined manner with electronic forms, easy to use dispatch/scheduling module, GPS location tracking, email updates, and electronic signature capture.

Product Benefits

Digitize
Digitize Work Orders

Reduce time, rework, and manual errors

Operations
Operations Visibility

Real time view of open work orders, technicians, and parts inventory

Accurate
Accurate Billing

Generate invoices with exact data on labor time and parts used, thus reducing any concerns.

Reduce
Reduce Turnaround Time

Find the most optimum route for techs with map-based routing

status
Status Tracking

Enable your customers and dispatchers to track reps in real time with map-based tracking

report
Reports and Analytics

Gather vital information on completion rates, WO cycles, etc.

NOTABLE CLIENTS USING RAPID FSM

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